Helpline form

2016.09.30

A new prefilled helpline form is available on the ViaSyst Database to allow users contacting ViaSyst Team more easily.

Starting point & Rationale

The ViaSyst team is always available to answer any technical question users may have about the use of the Database.

Implemented evolution or improvement

To facilitate the communication with the ViaSyst Team and assist users efficiently, ViaSyst developed a new form prefilled with your name and email address in the Help section.

BENEFICIATE OF ASSOCIATED SERVICES, KNOW-HOWS AND MODULES

VIASYST ASSOCIATED SERVICES TO SCHEME OWNERS

ViaSyst is not a common IT company. ViaSyst has been founded and is managed by its 2 unique shareholders which have following background: :
management system (mostly ISO) audit & certification (own CB from 1998 to 2015), scheme management (GFSI benchmarked), standardisation (ISO 9001 & 22000 families), and training. Thus, ViaSyst, with an efficient team, is in an ideal situation to assist scheme owners to analyse data and target investigations – and/or to develop training modules.

E-LEARNING & PEDAGOGICAL ENGINEERING

ViaSyst has a wide validated experience and leadership in e-learning pedagogy, developed since 2000. According to the pedagogical objectives and approaches, ViaSyst develops adapted e-learning platforms.

Thus, ViaSyst can assist you as a scheme owner to design, develop and deploy training modules for your scheme users, e.g. CBs, auditors, CB super-users, major stakeholders.

AUDITOR COMPETENCE CERTIFICATION KNOW-HOW & PLATFORM

Auditor competence is a burning issue. The furthermore at scheme owner’s level, with multiple CBs involved, in multiple countries.

ViaSyst has both experience and a remote competence assessment platform to put auditor’s competence under control, at a global scheme level.

This is a typical example of what kind of partnership ViaSyst is aiming to develop with scheme owners over the time.