Access Management & Control

  • Scheme owner
  • CB
  • Auditor / examiner
  • Organisation / candidate
  • Group / External User
  • Organisation’s clients

User Support

  • Standard knowledge base, with associated guidance & examples
  • FAQ
  • User training
  • Helpline 

Auditor Management

  • E-learning platform
  • Competence exam platform
  • Auditor / examiner database
  • Audit / exam log
  • Auditor / examiner calibration

Audit reporting

  • Audit duration calculation tool
  • Audit reporting folder with associated guidance & associated CL
  • Self-assessment module
  • Off line reporting
  • Interface with CB databases
  • Validated finding knowledge base
  • Check & alerts on entered data (e.g. audit duration, audit qualification, certificate withdrawal)
  • Direct links to scheme requirements (e.g. scope wording, audit duration)
  • Printable reports

Workflow & Notifications

  • Error messages by data entering
  • Audit report validation
  • Action plan & NC completion
    management

CB Performance Control

  • KPIs & Indicators
  • Full data extraction
  • Integrity program audit reports & action plan management
  • Risk based sampling for integrity investigations

Benchmarking Modalities

Certified organisations :

  • Maturity profile
  • Self-assessment module
  • Compared indicators
  • Scores on check-lists

Certification bodies :

  • Grading system
  • Performance
  • Auditor calibration

Public / clients :

  • Transparency report
  • Maturity profile

Suppliers :

  • Grading / ranking system…

 

Communication Tools

  • CB directory
  • Certificate public list
  • Auditor / examiner directory
  • Key results (e.g. KPIs, progress rate) 
  • CB grading system