Certification Integrity

CERTIFICATION SCHEME

Objective of a certification scheme is to set the rules for certification bodies to operate the certification, in particular in terms of auditor competence & experience, audit procedures & duration, report format & content, certification, and accreditation rules & conditions.

An efficient certification scheme allows to ensure and control that:

  • All CBs operate according to the same rules & procedures
  • All auditors / examiners are trained & competent
  • All organisations / candidates are assessed with the same methods & rigor
  • All audits / exams meet the applicable duration
  • All reports are complete and consistent
  • All data are available for analysis & performance monitoring
  • All certificates are subject to surveillance for validity
  • All beneficiaries are confident in certificate consistency 

INTEGRITY PROGRAM

ViaSyst is dedicated to provide scheme owners all the necessary IT tools to manage and control their certification schemes, in particular through a highly efficient integrity program.

An integrity program (IP) has the following objectives for all Certification Schemes :

  • Ensure and demonstrate the quality of the auditor, audit and CB
  • Generate confidence of certification users and market in the certification (integrity)
  • Ensure that certified organisations are subject to consistent and reproducible audits
  • Monitor & improve the CB & auditor performance through dashboards, KPIs, reviews & audits
  • Provide incentives and inputs to CBs to manage their own quality program

The following general ViaSyst IP features according to PDCA (see below) can be transposed in each specific scheme operated to control their implementation consistency & reliability:

PLAN: 

  • Solid protocol associated to the standard
  • Harmonised dematerialised report format (on a database)

DO :

  • Auditor training, competence exam & calibration
  • Automatic checks & alerts of the database for consistency

CHECK :

  • Review & audit of CBs’ processes (office audit, desk review)
  • Data availability & analysis for performance monitoring (dashboard)

ACT :

  • Transparency on scores and rankings
  • Sanctions related to KPIs & indicators 

 

 

 

SERVICES TO SCHEME OWNERS

ViaSyst offers scheme owners the following professional SaaS services:

  • Development & exploitation as a SaaS of IT tools and databases for consistent scheme implementation
  • Training and monitoring of affiliated CBs
  • Data exploitation & analysis for CB & auditor/examiner performance monitoring  
  • Running an adapted consistent integrity program

Further on, ViaSyst can assist and advise scheme owners in:

  • Elaboration of a suitable business model
  • Scheme management (design of operations, procedures, & integrity program)
  • Development of a certification protocol associated to the certifiable standard