VIASYST – VERY SOON THE BEST FRIEND OF CBs & AUDITORS

GENERATE SIGNIFICANT SAVINGS AND STRENGTHEN YOUR CERTIFICATION WORKFLOW & PROCESSES

We have developed the ViaSyst SaaS platform to help you stay on top of all the challenges you may daily face and make the audit and certification process as efficient as possible, also in international business relations. We also stay on your side with additional services around data processing, benchmarking, promoting competitive advantages, etc.

 

 

 A. SAVE TIME & MONEY FOR ENHANCED EFFICIENCY
CUSTOMIZED CB BRANDED REPORT FORMAT

You choose the fields you want to have in your report format (inclusive CAPA & NC Manager), and decide which fields are mandatory and which optional. Control of mandatory fields and data consistency checks and alerts ensure that all auditors enter complete and consistent reports – which saves back office review time. The report is shared online with your clients, under your CB brand.

REMOTE AUDITING BECOMES REALITY
   

IAF (see ID 12:2015) authorizes remote approaches for up to 30% of the audit due time for ISO MS certification.

ViaSyst provides you efficient tools to benefit from remote auditing and justify it:

    • CAPA & NC Manager interactive with the client
    • online validation of NC completion prior the audit
    • upload of key documents (e.g. management review, internal audit) in the audit folder prior the audit
    • reduced onsite notes taking time thanks to entering of descriptive parts of the report and possible self-assessment by the client prior the audit

All this leading to savings and competitive advantages.

MULTIFUNCTIONAL CERTIFICATE DIRECTORY

CBs are liable for the certificates they grant. The ViaSyst audit reporting platform includes a certificate editing module which is linked with a public list. This public list is a search engine, with filters and searches, branded according to your CB corporate identity.

MULTILANGUAGE MANAGEMENT
   

Global certification needs to manage multiple languages. Out of a basic structure in English, the ViaSyst platform is designed to integrate and open any additional language, up to the CB’s needs. In any case, all auditors and clients can edit reports and CAPA in their own language, and ViaSyst implements the frame settings provided by the CB, in any language.

SAVINGS FOR THE CB

The use of the ViaSyst platform for operating your certification process will generate substantial savings.

Some examples (see corresponding items in this page):

  • audit preparation
  • report editing (auditor) & review (back office)
  • remote auditing
  • interactive NC completion management
  • real time available IAF compatible dashboard
  • SaaS, i.e. no license, no installation, no updates
 B. SIMPLIFY THE DAILY BUSINESS OF YOUR AUDITORS & BACK OFFICE
EASY AUDITOR ASSIGNMENT & TRANSFER

All client’s data being available centralized on the database, the assignment or transfer of auditors is a simple click. The new auditor automatically gets access to the entire client’s folders & history.

AUDIT PREPARATION HELPS & TIME SAVINGS
   

Some data (determined by the CB) may be taken over from the previous audit to the next one. This saves time to the auditor for the audit preparation. On the top of that, the platform will automatically generate the applicable check-list, also for combined audits. .

CUSTOMIZABLE NOTIFICATIONS

A wide set of customizable notifications allows to inform a specified group of actors (e.g. auditor, certified organization’s contact, CB Admin) about nearing deadlines or completed actions (e.g. corrective action plan entered by the organization for validation by the auditor).

CONTROL OF REPORT COMPLETION
   

All mandatory fields shall be entered. A report cannot be validated if mandatory fields are empty. Empty fields are then listed, for the auditor to complete. This allows you as a CB to control the report consistency, throughout all locations and auditors.

REPORT SHARING WITH THE AUDITED ORGANISATION

Validated audit reports are shared with the certified organisations directly on the platform. You just have to send them login codes. No report printing, no post mail, immediate availability. The furthermore, the logged in modus allows the certified organisation to edit the CAPA and the NC Manager – which sends notifications to the auditor for validation.

WEBSERVICE INTERFACES TO SCHEME OWNERS’ PORTALS
   

Scheme owners mostly have their own database, with specific data entering formats. ViaSyst develops webservice interfaces to scheme owners portals, extracting or importing the data in the correct format, in order to avoid you fastidious duplications.

 C. MONITOR YOUR PERFORMANCE AND FACILITATE YOUR ACCREDITATION
CB DASHBOARD FOR PERFOMANCE MONITORING 

All your CB data are analysed by a browsable dashboard which allows you to survey your performance and to benchmark within countries and auditors. The dashboard includes indicators requested by IAF for MS certification, which enables you to comply to your accreditation requirements by a single click.

CENTRAL DATA AVAILABILITY & ACCESSIBILITY
   

Looking for folders or files and sending emails belongs to the past. On the ViaSyst platform, all audit, certificate and report related data are 100% available for analysis, for you as CB, but also for your clients and their own clients (e.g. retailers) – and also for your AB audits through CSV, KPI…

BENEFICIATE OF ASSOCIATED SERVICES, KNOW-HOWS AND MODULES

VIASYST ASSOCIATED SERVICES TO SCHEME OWNERS

ViaSyst is not a common IT company. ViaSyst has been founded and is managed by its 2 unique shareholders which have following background: :
management system (mostly ISO) audit & certification (own CB from 1998 to 2015), scheme management (GFSI benchmarked), standardisation (ISO 9001 & 22000 families), and training. Thus, ViaSyst, with an efficient team, is in an ideal situation to assist scheme owners to analyse data and target investigations – and/or to develop training modules.

E-LEARNING & PEDAGOGICAL ENGINEERING

ViaSyst has a wide validated experience and leadership in e-learning pedagogy, developed since 2000. According to the pedagogical objectives and approaches, ViaSyst develops adapted e-learning platforms.

Thus, ViaSyst can assist you as a scheme owner to design, develop and deploy training modules for your scheme users, e.g. CBs, auditors, CB super-users, major stakeholders.

AUDITOR COMPETENCE CERTIFICATION KNOW-HOW & PLATFORM

Auditor competence is a burning issue. The furthermore at scheme owner’s level, with multiple CBs involved, in multiple countries.

ViaSyst has both experience and a remote competence assessment platform to put auditor’s competence under control, at a global scheme level.

This is a typical example of what kind of partnership ViaSyst is aiming to develop with scheme owners over the time.